About Us

CubaCityHall.com is owned by Havana Journal Inc., a Massachusetts based corporation incorporated in 2004 with an A+ rating with the Better Business Bureau.

HavanaJournal.com is a Cuba information resource providing Cuba business, culture, politics, travel and Cuban American news and information to individuals and businesses preparing for a post-Castro post-Embargo Cuba.

Our proprietary Cuban document retrieval service has been deemed to be in full compliance with OFAC's Cuban Embargo Regulations and the Code of Federal Regulations by a top Miami attorney.

We are fortunate to have served hundreds of Cuban American, Canadian and European customers and have lots of testimonials from happy customers.

We are not affiliated in any way with any US or Cuban government agency, ministry or personnel. We are a private corporation providing a proprietary document retrieval service.

Document Retrieval Services

We offer Cuban document retrieval services providing customers with*:

• Cuban birth certificates
• Cuban death certificates
• Cuban marriage certificates
• Cuban divorce certificates
• "Singleness" certificates
• Citizenship certificates
• Naturalization certificates
• Cuban school records

*in most cases depending upon a variety of factors.

Haga clic en español aquí Formulario de Petición de Certificados en Cuba.

Actual certificates we retrieved for customers

Questions

Retrieval time depends on a variety of factors such as location of certificate in Cuba, Cuban government responsiveness, type of certificate, legalization process, courier schedule and other factors.

Generally speaking we will have your certificate to your door within three to eight weeks after we place the order for you.

Are there any up front fees?

We charge a $25 application fee, otherwise there are no fees due until we retrieve the certificate for you. Legalized certificates cost $495 and personal use certificates are $295.

Why should I trust you?

We have served dozens of customers, some who insisted on giving us a positive review of our service. We are a Massachusetts based corporation since 2004 and publish the well respected Havana Journal. If you call our (508) 744-6790 we will probably answer the phone so we are easy to reach.

We enjoy helping people obtain the certificates they need in order to apply for Spanish nationality, social security, driver's licenses and other enhancements to their lives.

I have family that lives in/visits Cuba. Can they get the certificate I need?

If your friend or family member understands the Cuban document retrieval process and has the time to visit the proper civil registry and Cuban Ministries, then see if they will do this favor for you.

Be sure that they verify that the information is correct on the certificate or the certificate will be useless. We send you a digital photo of the front of the certificate for your review to confirm it has the accurate details.

Then there is the legalization process that your friend or family member will have to know. Then of course there are the out of pocket costs for fees, stamps, travel, etc.

Can I get my certificate from the Cuban Interests Section in Washington DC?

You can try. Good luck. They don't answer the phone and last time I heard, it took eight months to get a certificate from there. Their cost is about $300 for a legalized certificate.

2630 and 2639 16th Street NW

Washington DC 20009

Call them at (202) 797-8518 or 8519 or 8520 or 8521 or 8609 or 8610 or 8615

or email them at cubaseccion@igc.apc.org 

and now call us at (508) 744-6790 or email us at

More Information

When we cannot directly help people with our services, we will refer people to qualified experts. So, we should be able to help you with:

• Cuban passports
• Spanish citizenship papers
• Divorce in Cuba
• OFAC compliance issues
• Cuba documents and legal services

Our Cuba legal services site has more information regarding legal matters that pertain to OFAC such as licensing, regulations, documents, Cuba sanctions and law firms in Cuba.

The Cuban Culture Forum at the Havana Journal may be helpful if you are seeking information or would like to share information. 

Please tell us what you need and we can help you directly or will refer you to a trusted, experienced source who can help you.

(508) 744-6790